NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 30 July 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
| Responses | June 2025 | May 2025 | April 2025 |
| 1. Very Good | 91 | 83 | 95 |
| 2. Good | 24 | 24 | 31 |
| 3. Neither Good nor Poor | 8 | 6 | 5 |
| 4. Poor | 5 | 8 | 4 |
| 5. Very Poor | 11 | 13 | 6 |
| 6 Don’t know | 2 | 3 | 0 |
| Summary Scores | |||
| Positive | 88% | 78% | 89% |
| Negative | 6% | 15% | 7% |
| Neutral | 6% | 7% | 4% |
Feedback shared from FFT:
Below is a selection of comments shared in FFT feedback:
'GP listened to my concerns and gave advice accordingly. Very helpful and very informative.'
'The appointment was easy to arrange, the service at the doctors was very good.'
'Practice Nurse listened well to my issues reviewing my health history and also setting up future retest in order to confirm if any issues. Very good interpersonal skills. Impressive!'
'Dr S was very understanding and helpful. The receptionist was extremely professional.'
'The nurses and staff work conscientiously and responsibly, treat people very politely and politely, and feel very pleasant and comfortable.'